We understand that you want the best for your child. Let us help you address your concerns and set your child on the path to realising their true potential!
At NSPOT we care about our clients. We believe that every child is special and that they have the right to be able to function in their every day lives in the same way as their peers.
Our work starts with the future in mind. In doing this, we establish goals, and communicate and collaborate with family members in order to make the goals achievable.
We listen and work as a team to achieve optimal results. Decision making about therapy goals is done in consultation with our client’s families, with a focus being placed on listening to their concerns, as we understand and respect that their concerns are real.
We are committed to helping our clients and their families achieve their goals in the most effective manner possible and will always strive for perfection.
From our inception as a speech pathology practice in 1986, it has been a fundamental mission of NSPOT to provide a high-quality therapy service, with respect, honour and integrity being the principals that we abide by when we are working with our clients and their families.
Our motivated therapists are passionate in their desire to help improve the lives of children by helping them achieve both the fundamental right of communication and the ability to participate in everyday activities and events.
They are recruited very carefully, as the journey of achieving communication and participation can at times take several years. They will listen to their families concerns and respect their client’s needs whilst guiding them and their families on their journey of achieving optimal communication and participation. They have empathy and understanding for the challenges that their clients and their families face on a daily basis.
Each and every one of our clients has the right to be heard, and to be treated with respect. Our mission is to help our clients in their journeys of achieving optimal communication and participation. Listening to and understanding their concerns is where this journey starts. We value our clients and respect their individuality and differences. We respect our clients, their families, cultures, religious and political persuasions. We respect our client’s privacy and ensure that all documentation is kept confidential.
We are committed to providing excellence in our service delivery, and as a result, we promise to deliver the best evidence-based assessment and therapy procedures to our clients.
Reflective practise and ongoing professional development are seen as essential in providing best outcomes for our clients. Comprehensive, collaborative and multidisciplinary delivery of patient centred care is seen as an essential means to achieving success, as contributions from other sources help fill the gaps in getting to understand the child in all aspects of their life.
Assessments used are current and are recognised by governing bodies for when funding applications occur. Therapy resources are constantly upgraded in order to continue motivating the child in their therapy sessions.
Our therapists are respected, valued and empowered. As a result, we have a wonderful culture in the workplace, where our therapists are excited to be at work and bring passion and enthusiasm to the delivery of their therapy. This passion and enthusiasm create the recipe for success in facilitating the desired outcome of the child being able to achieve the fundamental right of communication and participation.